Frequently Asked Questions
Everything you need to know about your Ambrane experience.
How can I track my order?
Once your order is dispatched, you will receive a tracking link via SMS and email. You can also track it through the 'My Orders' section on our website.
What is the warranty period for Ambrane products?
Most Ambrane products, including power banks and chargers, come with a 180-day to 365-day warranty depending on the specific model. Please check the product packaging for exact details.
What is your return and replacement policy?
We offer a 7-day replacement policy for manufacturing defects. To initiate a request, please contact our support team with a valid proof of purchase and images of the defect.
Are Ambrane power banks flight-safe?
Yes, our power banks are designed with multi-layer protection and comply with standard aviation guidelines for portable electronic devices in carry-on luggage.
What payment methods do you accept?
We accept a wide range of payment options, including UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery (COD) for eligible pin codes.
How do I claim warranty for my device?
To claim warranty, you can visit the nearest authorized service center or register a complaint on our official website's 'Support' page to initiate a pickup.